Terms & Conditions
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TERMS & CONDITIONS
Once an order is received, prints will be packaged and dispatched within 10 to 14 business days. Customers will then receive a confirmation with a tracking number.
Delivery costs vary dependent upon the size of the print ordered and the zone delivered to. Approximate delivery costs and times are in the table below and as they vary from time to time, will be calculated at the time of order. Please note that approximate delivery times below need to be added to the time it will take for the order to be dispatched (10 to 14 business days).
We are unable to ship to a number of countries including South Africa, Brazil, Germany, Indonesia, Spain, Portugal, Russia and the United Arab Emirates, as well as to countries where parcels cannot be registered or easily tracked.
Our international orders are shipped with Australia Post and the value of the print is declared as required by Australian Law. We are not able to mark items as a ‘gift’.
Customers are responsible for international duties, taxes and port handling fees. These are in addition to the cost of shipping and are incurred at the time of delivery. As they vary regularly and are different for each destination country, Stampede Style are not able to calculate these costs, should they occur. Customers can inquire with their local customs agency for more information. Stampede Style cannot be held responsible, and no refunds or returns will be accepted if you refuse to pay these charges and abandon your parcel.
For customer protection, our international orders are sent registered so that they are traceable and require a signature upon delivery.
PRODUCT RETURNS & REPAIRS
Stampede Style reserves the right to refuse to offer a refund on change of mind items. All sales are final and exchanges and refunds are not accepted, except in the case that prints arrive damaged or incorrectly delivered. You will need to send through proof of purchase with a photo of your damaged print. Please use either the receipt delivered with the goods or the email sent to you at the time of order.
Without limitation to any other rights, Stampede Style may cancel any order at its discretion. Other than a refund of any purchase price paid by the Customer, Stampede Style will not be liable to the Customer for any other costs in relation to such an order.
When matting or framing Stampede Style prints, using archival materials is essential to the preservation of your print. Thus mats, adhesives, foam core, tissues and boards need to be acid free and of archival or museum quality.
Direct exposure to ultraviolet (UV) light rays is one of the main dangers to an Archival Quality print. It is recommended that prints be displayed on a wall that is not receiving direct sunlight crossing the print. Prolonged exposure to direct sunlight will cause the print colours to fade. It is recommended that glass within your frame be UV resistant. Consistent temperatures and low humidity also provide an ideal environment for displaying or storing Archival Quality prints.
SAFETY & SECURITY
Stampede Style is a secure website with a SSL (Secure Socket Layer) certificate using a 128 bit encryption. When shopping on our website, at the checkout you will see the security lock on the left hand side of your browser. This means that your order and personal details are encrypted by a 128 bit encryption which is secure over the internet. Importantly, we will never store customer credit card details.
We are committed to protecting the personal privacy of our customers. The information you provide for the purpose of completing your order will only be used to fulfil your order and/or provide you with email updates on upcoming promotions or exhibitions. Sharing of information will be limited to third parties or partners who are integral to the order fulfilment process (courier/postal companies).
If you do not want to receive email updates from us, you can reply to the email and enter ‘remove me’ into the subject line.
Personal information entered at www.stampedestyle.com is processed securely using SSL (secure socket layer) encryption.
Information about individuals will not be disclosed without consent, except where required by law.
Websites linking to Stampede Style may have different privacy policies. Additionally, Stampede Style may contain links to other websites. Stampede Style is not responsible for the privacy practices or the content of any linked website.
Please contact us should you have any questions or need help making a purchase on the website. Please email us at firstname.lastname@example.org and we will endeavour to reply to you within 2 business days.
4 Lloyd Road, Lambton NSW 2299 Australia
ABN: 3576 163 0028
Phone: +61 4 4892 0403
WEBSITE TERMS AND CONDITIONS
The Stampede Style website www.stampedestyle.com is made available to you pursuant to these trading terms and conditions which are legally binding. Please read through these carefully before making a purchase from this website. Your purchase will indicate your acceptance of these terms and conditions.
These terms and conditions may be updated or modified from time to time and your continued use of this site and any purchases made, shall signify your agreement to be bound by any changes.
All rights to the images on our site and to the prints are reserved by our Graphic Designer and Artists. Images and Photographs used on this site and the prints may not be used in any way without prior written permission.
PURCHASING TERMS AND CONDITIONS
All product and delivery costs quoted and settled during checkout on the website are in AUD (Australian Dollars). Some credit providers may charge additional currency conversion fees, please contact your credit provider for more information.
We accept American Express, Visa or MasterCard.
Please ensure you enter your name, address, phone and email contact details and other requested information correctly so we can contact you if required. Importantly when providing this information, the billing name on the order must exactly match the name on the credit card used for payment. We reserve the right to cancel orders that do not meet this requirement.
GST & TAXES
All purchases in Australia are currently exempt of GST.
Purchases shipped to an International address are exempt from Australian taxes. The prices listed do not include any local duties, taxes, customs, import charges or port handling fees which may apply. Any additional International charges will be at the expense of “you” the purchaser and will not be covered by Stampede Style.
Your order confirmation will be emailed to you confirming your order.
All of our prints are wrapped in acid free tissue paper and placed into sealed mailing tubes, suitable for delivery of fine art prints. As we know that even with the highest level of care in our packaging, the edges of prints have the potential to be damaged in transit, we allow a white border (approx. 2.5cm/1") to protect our larger prints during delivery. If the white border is creased, this can simply be trimmed during the framing process.
In the unfortunate event that your print arrives with shipping damage, please contact us and provide a photo of your damaged print. We will then make arrangements for returning damaged print and organise your refund or replacement.
We recommend that larger prints sent in our mailing tubes, only be removed from our packaging by a professional framer.
Stampede Style will deliver to any Australian address and to many International addresses using Australia Post’s Express Courier International or Register Postal Service and the affiliated postal company within each destination country. Your delivery must be signed for upon delivery. Upon delivery all risks and liabilities in respect of the delivery will be passed to you and/or any other person who signs for the receipt of the delivery.
Stampede Style cannot accept responsibility for delays in delivery due to unforeseen circumstances outside of our control (for example natural disasters or postal strikes).
PO (Post Office) Boxes are not accepted. If you are not available to sign for delivery during business hours, a business address may be given as an alternative.
It is your responsibility to provide accurate delivery and address details. Please list specific delivery information into your order.
Should Australia Post be unable to deliver your parcel due to either incorrect information provided by you or if there is no one to sign for and physically receive the parcel, a second delivery fee may apply. This fee will be charged to the credit card provided and is non-negotiable.
CURRENT PROMOTION: FREE DELIVERY WITHIN AUSTRALIA
Take advantage of our current promotion and receive free delivery within Australia.
Delivery is normally charged at a flat rate of $10AUD for all deliveries within Australia weighing up to 0.5kg, and an additional $5AUD charge for every 0.5kg thereafter. Delivery fees will be charged at the time of order.
Once an order is received, prints will be packaged and dispatched within 10 to 14 business days. Customers will then receive a confirmation with an Australia Post tracking number.
The following delivery times apply once your print has been dispatched:
- Delivery to Metropolitan Areas of Capital Cities = 2 days
- Delivery to Rural Areas = 4 days